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Term & Conditions

Terms & Conditions

High Digi Tech extends a cordial invitation to delve deeper into our stipulations and regulations. We espouse a commitment to transparency, and to acquaint you with our protocols, we furnish a comprehensive elucidation of our terms and conditions below.

Web Hosting Agreement And Terms Of Service :

High Digi Tech - Normative directives and stipulations. The prescribed policies and terms of service are obligatory for enrollment with our establishment and utilization of our hosting amenities. It is imperative that you meticulously peruse the policies and accord consent prior to enrollment. Should any uncertainties or inquiries arise regarding the aforementioned, feel free to reach out to us at your convenience. High Digi Tech retains the prerogative to amend the operational protocols and terms at any juncture. Our commitment to safeguarding the security of our extensive clientele remains paramount.

Change in Packages and Pricing :

High Digi Tech retains the authority to modify the pricing and provisions of its services and packages at any given moment. The details pertaining to pricing and services displayed on our website are subject to alteration without prior notice. Any escalation in service charges is at the discretion of our organization, and for all fresh agreements, the revised pricing shall apply. While High Digi Tech reserves the right to adjust prices at any time, the new pricing structure will be enforced for new agreements, while orders placed prior to the announcement of the revised prices will be honored at the previous rates.

The information disseminated on our website concerning pricing and services is subject to change without advance notice. Additionally, the decision to increase prices rests solely with High Digi Tech This adjustment will apply to new agreements, whereas orders placed prior to the announcement will be processed based on the prior rates.

Account Setup: Your account will be established once payment is received and confirmed by High Digi Tech upon completion of the screening process. It is incumbent upon you to furnish accurate information for verification purposes; failure to do so may result in a delay in the creation of your account.

Late / Non-Payment :

  • In the event of reactivation of previously cancelled accounts, an administrative fee of Rs. 5000 will be levied.
  • Should your account become overdue by 7 days, all technical support will be suspended.
  • If your account remains overdue by 14 days, your website and other associated services will be suspended.
  • Should your account remain overdue by 30 days, all data and websites will be permanently deleted from our systems.
  • In the event of a credit card chargeback or transaction reversal, your account will be terminated, and all associated websites, data, emails, and details will be promptly erased.
  • While we will make every effort to contact you through various means, it is ultimately your responsibility as the client to maintain accurate and updated information, including address, contact details, and billing information.
  • We rely on the information provided to us at the time of communication. If you fail to receive our notifications due to outdated contact information that you have not updated with our records, we cannot be held responsible. It is entirely the client's responsibility to ensure their information is current. We will not be liable for any consequences resulting from the client's failure to receive or respond to notices sent by High Digi Tech

Spam Policy :

We maintain a strict zero-tolerance policy towards Unsolicited Commercial Email (UCE) or SPAM on our network. None of our customers or affiliates are authorized to utilize our network for the transmission of Unsolicited Commercial Email. Resellers of High Digi Tech are prohibited from hosting, or allowing the hosting of, sites or content that promotes UCE from other networks as well. Violation of this policy may result in severe penalties, including immediate termination of services.

Upon receiving notification of a violation of our spam and UCE policy, we promptly initiate an investigation. During this investigation, we may restrict the client's access to our network. If the violation is confirmed after investigation, we reserve the right to cancel, suspend, or terminate the respective account without prior notice. Additionally, we reserve the right to pursue civil action to recover the costs associated with the investigation. If the violation is determined to be a criminal offense, we may notify law enforcement officials.

Violations of this policy will incur penalties. The first instance of such violation will result in an Administrative Fee of Rs. 5000 and termination of the customer's account. Subsequent violations will incur an Administrative Fee of Rs. 7500 and immediate termination of the customer's account. We strictly prohibit spamming, so we urge our customers to refrain from engaging in such activities.

Our resellers are solely responsible for the actions of their clients on theHigh Digi Tech network. Therefore, we advise our resellers to establish similar policies for their clients. We do not permit mass mailing from our shared servers and do not engage in any dealings with such sites. Sending emails in bulk from your account on the SMTP server is prohibited. We recommend utilizing specialized services from third parties or opting for your own dedicated server.

Maltreatment Of System And Network :

System or network security breaches are strictly prohibited and may result in both criminal and civil liability. We reserve the right to pursue criminal charges for any activities aimed at compromising or attempting to compromise network security, including but not limited to the following:

  • Introducing malicious programs into our network or any servers owned by us, such as viruses and worms. This also encompasses disruptive activities such as flood pings, port scans, packet spoofing, and the dissemination of forged routing information.
  • Engaging in security breaches or disruptions of Internet communication, including accessing data for which the client is not the intended recipient or logging into a server or account without proper authorization.
  • Conducting network monitoring that captures data not intended for the client's server.
  • Using any program, script, or command to interfere with or disable any terminal or account.
  • Establishing a continuous connection on an account provided by the company through artificial means, such as programming or software.
  • Attempting to manipulate or alter monitoring, usage reporting, bandwidth tracking, or other operational functions of the company, including tampering with log files.
  • Engaging in any actions that the company deems detrimental to its operations or reputation.
  • Committing any acts that the company considers an unacceptable use of resources, business practices, or otherwise intolerable.

Any violations of these policies may result in severe penalties, including immediate termination of services and legal action.

Proscribed Scripts And Programs :

What do you own and What Not: Source Code/Database of Website :

Clients receive complimentary web hosting with their package if specified in the email/proposal provided by our sales team. However, they do not own it.

  • Content Management System (CMS): Clients do not own the CMS, which is a web application used to manage website content administration. The CMS, along with all software, is owned byHigh Digi Tech, and clients can use it as long as they operate their website on our server.
  • Database Software: Clients do not own the database software, such as MySql, created byHigh Digi Tech. Clients own their website data and content stored in the database if they have created it.
  • Source Code (other custom programming): Clients do not own the source code created in the language of the Web Server Platform, which contains the logic and connectors to other software running on the server. The source code generates HTML/CSS/Javascript for the browser to render on the screen.
  • HTML/CSS/Javascript: Clients own the HTML/CSS/Javascript upon completion and final payment of the project. HTML and CSS are the building blocks of websites, while Javascript can alter HTML and CSS as users interact with the website.
  • Visual Design: Clients own the visual design, which includes layout and graphical assets like colors, photography, and typography, upon completion and final payment of the project.

  • Special Provision for Website Backup

    At High Digi Tech, we recognize that unforeseen circumstances may necessitate access to a website backup. While our standard policy restricts the sharing of website data backups, we offer a special provision under specific conditions.

    Important Considerations
    This provision applies only if a client explicitly requests access to their website backup.
    Clients who do not require a backup will not be subject to the backup charge.
    If a backup is requested, the specified charge must be paid in full before the backup is provided.

    By engaging with High Digi Tech, clients acknowledge and accept these terms. For any inquiries or clarifications, our team remains readily available to assist.

  • Text Content: Clients own the text content of their website if they or their employee authors it.
  • Photography: Clients own the website photography if they or their employee takes the pictures.
  • Domain Name: Clients do not own the domain name, but rather have a contract with the domain registrar for its exclusive use.
  • The Legal Reality of Owning a Website: Clients do not legally own the domain name, web server platform, CMS, web platform, database software, or language used to build their website.High Digi Tech grants a license to use the Intellectual Property of the website created by them. Clients only own the "Finished Assembled Work," including HTML/CSS/Javascript, visual design, and text content upon completion and final payment of the project.
  • Conclusion: If a client wants the source code of the website,High Digi Tech will not share its CMS technology, databases, or web hosting details. Clients own the right to HTML/CSS/Javascript, visual design, and text content upon completion and final payment of the project.
  • Web Hosting Details: High Digi Tech will not share web hosting credentials with clients to protect the technology of the website and maintain server security. Clients are not allowed to install any open source or third-party software/plugins/modules/components/CMS like WordPress, Joomla, Drupal, Magento, or Shopify.
  • Domain Details: High Digi Tech will not share domain credentials with clients as long as they continue to run the website with us. However, if clients request domain control panel access, it will be provided with a written email acknowledging their sole responsibility for any issues that may arise.
  • Working on Client’s Server: Web applications/websites/portals designed and developed byHigh Digi Tech are not hosted on the client's server.

Support :

We provide support only through E Mail.
Info: info@highdigitech.com
Admin: admin@highdigitech.com  

Support for issues related to the control panel will be provided with certain limitations, including basic functions such as adding or deleting accounts, DNS management, and password changes. Limited support will also be offered for third-party software like PHP-Nuke, Advanced Guest Book, phpBB, osCommerce, etc.

High Digi Tech will not accommodate the inclusion of free add-on scripts in the control panel. Matters concerning software errors or bugs that arise as a result of third-party involvement must be reported directly to the software vendors for support.

Web development, third-party scripts and software installation, maintenance, compatibility, and day-to-day administration tasks such as managing email accounts and domains are not within the scope of support provided by High Digi Tech. However, initial custom configuration or setup of the server, including email accounts, domains, user establishment, and software adjustments, may be assisted by High Digi Tech at their discretion without additional charges. This may include SSL certificate installation, clientexec setup, etc.

Installation of 3rd Party software :

Users are fully responsible for any third-party software installed on their web space. If any security breaches or unusual activities occur due to the installation of such software, the account may be terminated without prior notice.

Specifications and Limitations of Responsibilities:

  • High Digi Tech shall not be held responsible for any damages, including consequential damages, resulting from the unavailability or offline status of our servers.
  • High Digi Tech is not liable for any claims for compensation, including incidental or consequential compensation, arising from the corruption or removal of any website from our servers.
  • In cases where damage occurs, immediate termination of services may be the final or maximum limitation of liability.

Stipulation & Disclaimer :

  • High Digi Tech bears no responsibility for any loss of data, system crashes, or downtime. Additionally, we are not accountable for any anticipated profits that clients may expect from the operation of their website.
  • Furthermore, as we resell some of our services, certain tools, routing, software, or programming utilized by us may not be directly owned or developed by High Digi Tech. We hold no liability for the utilization of our client's accounts.
  • Failure to comply with any terms or conditions may result in the deactivation of the account without prior discussion. The decision to delete or deactivate any account will be based solely on the terms set by High Digi Tech and can be made without notice or prior intimation.
  • Moreover, we reserve the exclusive right to change or modify these policies, guidelines, and disclaimers at any time without prior notification. High Digi Tech retains the right to alter or amend the Terms and Conditions at any time, as stated on our website.

Copyright Policy :

High Digi Tech holds exclusive authority to protect all information, materials, services, and content under copyright law and other intellectual property laws. Reproduction of any information, material, service, or content is subject to legal action under copyright law.

Guidelines for use of Site Information and Materials :

Viewing, downloading, printing, and distributing material and information available on High Digi Tech are subject to the following stipulations:

  • The use of information should strictly be non-commercial and limited to personal or informational usage.
  • Commercial use of information is only permitted with prior written consent from High Digi Tech.
  • Deleting any proprietary notice or copyright enclosed in documents is strictly prohibited.
  • High Digi Tech reserves the right to revoke the permission to print, view, download, distribute, and circulate the information uploaded on High Digi Tech Solution at any time, even without any predefined schedule.
  • The rights granted to you constitute a license and not a transfer of title.
  • The aforementioned rights to view, download, print, and distribute the information available on High Digi Tech Solution do not extend to the design and layout of this site. High Digi Tech Solution is protected by Trade Dress and other laws, and therefore it is not permissible to imitate it in whole or in part.

Warranty :

Warranty and disclaimers, excluding those provided in a written agreement between you and High Digi Tech:

All material and services on this site are provided without any warranty, expressed or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, High Digi Tech provides no warranty that:

  • The services and materials will strictly meet your requirements.
  • The services and materials will be free from faults, secure, uninterrupted, and executed in a timely manner.
  • The services and materials will be accurate, effective, and reliable.
  • Immediate correction of any software errors is not guaranteed by High Digi Tech.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on the duration during which the warranty will last. Therefore, the above limitations may not apply to you to the extent acceptable. Please note that any implied warranty is limited to a maximum duration of 90 days.

The relevance and timeliness of data/information are not guaranteed by High Digi Tech. We are not accountable for any errors, omissions, or alterations in information/documents/materials. This site may contain technical errors, inaccuracies, typing errors, or other errors. In no event shall High Digi Tech and its affiliates be liable to any third party for any special, punitive, incidental, indirect, or consequential damages of any kind.

High Digi Tech is not responsible for any damage to your computer system or loss of data while downloading any information from this site. Users are solely responsible for any and all data loss or technical issues.

The links provided on this site are not controlled by High Digi Tech. Therefore, we do not endorse or recommend any of them. Access to these links is not under the control of High Digi Tech, and we are not responsible for the accuracy and reliability of information/facts available on non-High Digi Tech websites.

High Digi Tech may be accessed and used in various countries, which may contain programs or services not available in your country.

Trademark :

The logos, trademarks, and service marks displayed on this website are solely owned by High Digi Tech, and any personal or commercial use of them is strictly prohibited without the written permission of High Digi Tech.

Privacy Policy :

All information provided by you will be used in accordance with respective laws. Your information/data will not be shared with any external organization or used for any other commercial purposes without your written consent. However, it may be accessible to all divisions/sister concerns/ventures of High Digi Tech.

To facilitate the utilization of services and maintain continuity of visits and navigation on the site, we use temporary cookies.

Updating, modifying, or deleting your data/information will be done only upon your written request.

Payment and Refund Issue :

  • All payments will be accepted through standard modes set by High Digi Tech. As we maintain high levels of interaction with our clients and carry out the entire process with their approval, there is no provision for any kind of full or partial refund. We explicitly state that the paid amount will not be refunded under any circumstances. Once an order is placed, it cannot be cancelled as it is immediately sent for processing. Your changing personal preferences over time cannot serve as a reason for refund or chargeback.
  • The company will not provide content through any other media, such as CD, pen drive, or removable drives, to avoid complications and technical issues. Upon provision of this information, you will be solely responsible for the login information as well as the content of the sites provided.
  • All payments for services rendered by High Digi Tech must be made in favor of "High Digi Tech" only. We have not authorized any individual or organization to collect payments under any other name for services rendered by High Digi Tech. You are hereby informed that under no circumstances will High Digi Tech be liable for any damages caused in your business transactions with such fraudulent individuals or organizations.

Matter of Disputes and Jurisdictional Aspects :

Any legal disputes related to High Digi Tech will be handled exclusively within the territory of Delhi. All legal matters are subject only to the relevant laws currently in force in New Delhi and to the jurisdiction of courts located in New Delhi.

Governing Law and Jurisdiction :

This Agreement and any dispute or matter arising from the incidental use of High Digi Tech is governed by the laws of India. The Member and the Company hereby submit to the exclusive jurisdiction of the courts at Delhi, India.

This Agreement, accepted upon the use of the Site and further affirmed by becoming a Member of High Digi Tech, constitutes the entire agreement between you and High Digi Tech regarding the use of the Site and/or the Service. If any provision of this Agreement is held invalid, the remainder of the Agreement shall continue in full force and effect.

We anticipate that the aforementioned information would enable you to wisely utilize the facilities and services offered by High Digi Tech and strengthen our business associations as well. With the warmest greetings, Team High Digi Tech is all set to assist you in serving with the best possible solutions.

What do you own and What Not: Source Code/Database of Website :

Web Server: Clients get web hosting complimentary with the package, if stated in the email/proposal offered by our sales team. Thus, they don't own it.

Content Management System (CMS): Clients Don’t Own This. A Web Application that is used to manage the administration of content for your website. The CMS (and all software) is owned by the creators i.e. High Digi Tech and you use it as long as you run this website on our server.

Database Software: Clients Don’t Own This. Clients don't have to write on the Database Software such as MySql created by High Digi Tech. Clients own their website data and content stored in the database if they have written it.

Source Code (other custom programming): Clients Don’t Own This. The programmed code created in the language of the Web Server Platform that contains the logic and connectors to other software running on the server. Source code may also communicate with outside integrated system servers. The source code will generate the HTML/CSS/Javascript for the browser to render to your screen.

HTML/CSS/Javascript: Clients Own This. HTML and CSS are the building blocks of almost all websites. It is a language that browsers understand. Javascript is programming that may alter the HTML and CSS as one interacts with the website. High Digi Tech provides an agreement giving HTML/CSS/Javascript ownership to you upon completion and final payment of the project.

Visual Design: Clients Own This. The combination of layout and presentable graphical assets like colors, photography and typography to create the user interface, images and videos, and readable content of the website. The HTML/CSS/Javascript will contain the information to display these assets so the browser can render the website on your screen. High Digi Tech provides an agreement to clients giving website visual design ownership to you upon completion and final payment of the project.

Text Content: Clients Own This. The formatted, readable, search engine indexable, copy and pastable website text that is rendered in the browser. Client will own his/her website text content if they or their employee authors the content.

Photography: Clients Own This… If they Took The Pictures. The entire or part of a digitized photograph used on a website as either part of the logo, user interface, slideshow, gallery, video or other visual design asset. Client will own their website photography if they or their employee captures the photographs

Domain Name: You Don’t Own This Either.  The Domain Name appears in the address bar of the browser. It is the humanly memorable, identifiable part of the website URL that is indexed by search engines, displayed in most marketing, and remembered as part of the brand. Clients do not actually own a domain name even though they are a registered domain owner. They have a contract with the domain registrar giving them “ownership” of the domain much like a contract with a telephone company for a phone number. Domain name registration with a registrar does not confer any legal ownership of the domain name, only an exclusive right of use.

The Legal Reality of Owning a Website : Clients will never legally own the domain name, web server platform, CMS, web platform, database software, or language used to build your website. High Digi Tech only grants a license to use the Intellectual Property of the website created by High Digi Tech using its own customized code to build it. Only if a client programs the website himself/herself or has a “work for hire” agreement, he/she will own the website source code. If the client authors his/her own content, designs the interface, takes his/her own photographs, and creates his/her own graphics, he/she will own all of the website “visual design” and content. Actually, clients only own the "Finished Assembled Work" i.e. HTML/CSS/Javascript, visual design, and the text content upon completion and final payment of the project.

Conclusion: If a client wants the source code of the website, High Digi Tech will not share its CMS technology, Databases, Location wise Sub-domains or Sub-directory web pages or Web Hosting Details of the website. Back-End of our Template based as well as Customized Website (Admin Panel/CMS) + Location Wise (Sub-domain) Web Pages developed by High Digi TechTeam is the result of huge research, innovative ideas and years of hard work by High Digi Tech. High Digi Tech holds rights to its technology and at any point of time, if the client wishes to discontinue services with High Digi Tech, the client can take control of the domain name (if purchased by High Digi Tech) after paying all due payment (if any). High Digi Tech will not share its source code / backup of the website which includes its Admin Panel/CMS, Database mysql files. Client owns the right to get HTML/CSS/Javascript, visual design, and the text content upon completion and final payment of the project.

Web Hosting Details: At any point of time, High Digi Tech will not share Web Hosting Credential with clients to protect website technology of website & maintain security of web server from any malware/viruses. Web Hosting is a free service provided with Website Service to clients. High Digi Tech holds the rights to deny clients from installing any open source or 3rd party software/plugin/module/component/cms like wordpress, joomla, drupal, magento, shopify etc. 

Domain Details: As long as the client continues to run the website with High Digi Tech High Digi Tech will not share credentials of the domain purchased by High Digi Tech for the Website of the client. But if the client forces High Digi TechTeam to provide control panel of domain, High Digi Tech will provide the credentials of the domain to the client after getting a written email from client that “If anything bad happens to the structure or promotion of the website, Client will be solely responsible to it. High Digi Tech will not be responsible after providing the credential of the domain.”

Working on Client’s Server: We don’t host web applications / websites / portals designed and developed by High Digi Tech on the client's server.